This course is for entry-level help desk technicians, end user desktop support technicians, IT students, interns, etc. The exam targets entry-level IT professionals, and secondary and immediate post-secondary students. Cisco is the worldwide leader in technology that powers the Internet. Participants have the opportunity receive a course certificate from OCC upon successful completion. Additionally, an industry recognized certificate (provided by Certiport/Cisco) can be earned by further testing which your program will prepare you for. Visit our exam page for details. Course information including descriptions/ topics, career paths, learning resources and technology requirements can be provided upon request.