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Communication Skills and Generative AI
Program Outline

This program is designed to equip participants with the skills needed to excel in professional communication while leveraging the power of generative AI. The course covers essential communication strategies and techniques, as well as practical applications of generative AI to enhance productivity and creativity in various professional contexts.

Courses within the program include:

1. Generative AI

The Generative AI online course offers an interactive experience that provides the learner opportunities to explore the potential of Generative AI and develop the most in-demand skills required to be agile and thrive in a rapidly changing landscape.

Applications for this course are for personal and professional uses and includes the responsible and ethical management of this technology.

Main Topics Include:

  • Generative AI Methods and Methodologies

  • Basic Prompt Engineering

  • Prompt Refinement

  • Ethics, Law, and Societal Impact

 

2. Professional Communication

This online course offers and interactive learning experience that provides the learner with opportunities to explore key communication principles and skills that are necessary to be effective in a work environment.  Critical thinking, collaboration and creativity are among the skills learned using several resources in real-life situations.

Main Topics Include:

  • Describe Basic Communication Principles

  • Plan for Effective Communication

  • Apply Best Practices for Creating Business Deliverables

  • Deliver Your Message

  • Receive Communications

  • Analyze Communication Scenarios

 

 Learners for this program are provided:

  • Access to XED and GMetrix learning platforms with automatic grading

  • ‘Show Solution’ video clips that guide the learner through the steps of each exercise

  • Differentiated learning with eBook, QuickDeck or QuickClip resources

  •  An exercise-based approach with real-life context

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